Short version. We collect an email address so we can tell you when something good comes in, and whatever is needed to get an order to your door. That is it.
Last updated October 30, 2026.
Horse Feathers Mercantile, 52 Front Street, Dillsboro, North Carolina 28725. You can reach us at 828 276 5157.
Club members get email when there is something worth saying. New arrivals, a sale, or a piece we pulled aside. Every email has an unsubscribe link at the bottom. One click and you are off the list. You can also call the store at 828 276 5157 and ask to be removed, and we will take care of it.
When you order online, we pass your name and shipping address to the carrier so the package can be delivered. Payment is processed by our payment provider under its own terms.
The website uses cookies to keep a cart working and to count visits. You can turn cookies off in your browser. The website will still work, though the cart may not remember what you put in it.
This website is not directed at children, and we do not knowingly collect information from anyone under 13.
If this policy changes, the updated date at the top of this page changes with it.
Call the store at 828 276 5157 or stop in at 52 Front Street in Dillsboro. We would rather answer it than have you wonder.